Shipping Policy

Effective Date: April 15, 2026

At True Essentials, we aim to deliver your orders quickly, safely, and efficiently. Please review our shipping policy below.

1. Order Processing

• Orders are processed within 1–3 business days
• Orders are not processed on weekends or public holidays
• You will receive a confirmation once your order is placed

2. Shipping Time

Estimated delivery times may vary based on your location:

• Standard Shipping: 3–7 business days
• Remote areas may take longer

Please note that delivery times are estimates and may be affected by external factors.

3. Shipping Charges

• Shipping charges are calculated at checkout
• Any additional fees (such as taxes or duties) are the responsibility of the customer

4. Order Tracking

Once your order has been shipped:

• You will receive a tracking number via email
• You can use it to track your order status

5. Delays & Issues

We are not responsible for delays caused by:

• Courier or logistics providers
• Incorrect shipping information provided by the customer
• Unforeseen circumstances (weather, customs delays, etc.)

6. Lost or Damaged Packages

If your order is lost or arrives damaged:

• Please contact us within 48 hours of delivery
• Provide your order details and supporting evidence (photos if applicable)

We will review the issue and assist you accordingly.

7. International Shipping

• International shipping may be available depending on location
• Delivery times and charges may vary
• Customers are responsible for customs duties and import taxes

8. Contact Us

If you have any questions about our Shipping Policy, please contact us:

Website: True Essentials
Email: [Add Email]
Phone: [Add Phone Number]